Shipping PolicyThank you for choosing Noorqiro. We are committed to delivering your order safely, securely, and in a timely manner.

1. Shipping Charges & Offers:

• Orders ₹999 and above: Free standard shipping across India
• Orders below ₹999: A flat shipping fee will be charged at checkout based on delivery location

Shipping charges (if applicable) are clearly displayed before order confirmation.

2. Order Processing & Dispatch:

• Orders are processed within 1–3 business days
• Orders are not processed or shipped on Sundays or public holidays
• During high order volumes or unforeseen circumstances, dispatch may be slightly delayed
• In case of significant delay, customers will be informed via email, WhatsApp, or SMS (as per communication consent)

3. Delivery Timelines:

Estimated delivery time after dispatch:

• Metro & Tier 1 Cities: 1–3 business days
• Rest of India: 3–5 business days

These timelines are estimates only and may vary due to courier delays, weather conditions, regional restrictions, or other external factors beyond our control.

4. Order Tracking:

Once your order is shipped, you will receive a confirmation via email, SMS, or WhatsApp containing your tracking details.

Tracking information may take up to 24 hours to become active on the courier system.

5. Packaging & Product Safety:

All perfumes are carefully packed using protective materials and durable outer packaging to ensure safe delivery and product integrity.

However, minor transit handling issues by courier partners are beyond our direct control.

6. Shipping Address Responsibility:

Customers are responsible for providing complete and accurate shipping details.

Noorqiro shall not be responsible for:

• Delivery failure due to incorrect or incomplete address
• Delays caused by wrong contact information
• Additional shipping charges due to address correction or re-delivery attempts

7. Damaged, Tampered, or Lost Packages:

If a package appears damaged or tampered with at the time of delivery, customers are advised to:

• Refuse acceptance of the delivery, OR
• Accept delivery and record a continuous, unedited unboxing video as proof

In case of any issue, contact us immediately with:

• Order number
• Unboxing video or images
• Description of the issue

We will assess the claim and provide appropriate resolution after verification.

Please note: Claims without proper evidence may not be eligible for resolution.

8. International Shipping:

Currently, Noorqiro ships only within India. International shipping is not available at this time.

9. Contact Information:

For any shipping-related queries:

Email: info@noorqiro.com
WhatsApp: +91 8796390631

We aim to respond at the earliest possible opportunity during business hours.